Zoom is “doubling down” on its technical investments within the Asia-Pacific region because it seeks to strengthen growth, said the video communications company on Friday.
There’s “a number of activity happening in Asia, across all of APAC. We made a robust commitment about two years ago to actually activate the speed and step on the gas,” Abe Smith, Zoom’s head of international, told “Squawk Box Asia.”
“Whether it’s here in Singapore, where we’ve a full data center … [or] in India, an effort forward with a R&D center in each Chennai and Bangalore.”
That is despite headwinds the corporate has been facing within the post-pandemic era as more people return to the office and business trips resume.
Shares of Zoom fell about 45% previously yr.
Nevertheless, Smith said Zoom is “extremely optimistic” concerning the growth of its phone product in Asia Pacific.
Zoom’s cloud based phone solution — which offers services like unlimited domestic calls, SMS messaging and call recording — now makes up 10% of its revenue, he added.
“That product grew over 100% yr over yr, it represents greater than five and a half million seats today,” said Smith.
“We’ll deliver a limitless human connection … across a myriad of products … that allow people to attach and communicate with flexibility and by selection.”
Zoom’s A.I. push
The corporate also recently announced its expansion of Zoom IQ, an AI feature that summarizes chat threads and whiteboard sessions.
“AI is who we’re … the intelligence within the platform has all the time existed from day one,” Smith added.
“If you happen to’re experiencing a Zoom meeting and use something so simple as a virtual background, you are experiencing AI. If at a gathering, you desire to suppress that barking dog, [using] noise suppression within the background, that is AI.”