A Jetstar passenger was left stunned after he claimed a flight attendant wouldn’t let him borrow her pen — after which told him he had to purchase one for $5.
Douglas Lazickirk, who was on a flight from Sydney to Seoul, South Korea on Sunday, said he was two hours from landing when he asked a cabin crew staffer for a pen to fill out his arrivals card.
The frequent flyer explained what went down in a TikTok that has left viewers stunned.
“I’ve gone to the back and asked the woman ‘Hey do you have got a pen I could borrow? There’s five questions, I just have to answer those questions quickly and write it out’,” he said.
“She goes ‘No you possibly can’t use my pen, but you possibly can buy one for $5 … or whenever you arrive use a pen there’.”
Confused by her response, he asked the flight attendant again.
“I used to be like, ‘So that you’re seriously not going to present me a pen just to make use of?’ and she or he wouldn’t give me a pen. She said ‘I don’t have to present you my pen’,” Douglas claimed.
He told Yahoo the flight attendant admitted she had a pen on her however it was her “right” to disclaim him the usage of it.
He explained he then went to the opposite end of the plane to ask one other flight attendant to borrow a pen. The opposite crew member said yes “immediately”.
“He was shocked,” Douglas claimed. “I’ve caught greater than 1000 flights in my life I’ve never been denied a pen.”
Douglas ended up buying a pen for $5, nevertheless when landed in South Korea he noticed he was overcharged.
“I check my checking account and I’ve been charged two times – each cards got charged the cash,” he claimed within the clip.
“And I’m considering to myself … how many individuals have they done this to.”
He made a grievance to Jetstar via their website and is hopeful he’ll get his a reimbursement, despite the lengthy refund process.
“I’ve been on the chat talking to them, uploading screenshots and so they’re telling me they’re going to get back to me inside 15 business days – in order that’s three weeks,” he said.
“Then once that refund is approved, which I’m sure it’s going to be because I even have the evidence, that’s going to be an additional 7 to fifteen business days for that refund.
“So it’s going to take me at the very least one other month before I get that a reimbursement.”
“It’s just taking ceaselessly for $20, it’s ridiculous.”
Fellow passengers jumped within the comments section to share similar experiences with various airlines.
“Never purchase anything on flights,” one person suggested.
“I actually got charged 4 times. Took ages to get a refund,” said one other.
Others suggested he dispute the transaction along with his bank.