These dual fish tales aren’t letting either party off the hook.
The owners of a Canadian sushi restaurant say they’ve been subjected to “racially motivated harassment” after a lady went viral by accusing the establishment of degrading her for ordering “an excessive amount of food.”
Cassandra Mauro, 25, dined at Paper Crane Sushi Bar & Bistro in King City, Ontario, with a gal pal named Katherine last week, where the pair ordered chicken fried rice, shrimp tempura, noodles and two sushi rolls.
In her viral video, which has clocked up greater than 1.4 million views, Mauro said that she and Katherine were “ravenous” once they arrived on the restaurant and even planned to order additional food before being shamed by a rude worker.
“The girl goes, ‘No, no. An excessive amount of food!’” Mauro alleged in her viral video, saying she was left “confused” by the response.
The TikToker then claimed that she and Katherine were “shook to the core” when Paper Crane’s manager approached the table to ascertain whether the order was correct.
“The manager walks over … and goes ‘Hungry? … Yeah, you ordered an excessive amount of food,’” an incredulous Mauro recalled.
“Hungry? Like no, we got here to your restaurant full,” the sassy content creator quipped sarcastically to the camera — although she remained polite during her exchanges with the restaurant’s staff.
Cassandra Mauro, 25, dined at Paper Crane Sushi Bar & Bistro in King City, Ontario, Canada, with a gal pal named Katherine last week, where the pair ordered chicken fried rice, shrimp tempura, noodles and two sushi rolls.Cassandra Mauro/TikTok
The restaurant was forced to issue a press release to its Instagram page apologizing to Mauro. “We sincerely apologize for any comments which will have caused a negative experience,” the owners stated. “Lots of our staff speak English as a second language, but we hope you recognize that it was never the intention of our staff to make you (or anyone) feel judged at our restaurant and we’re embarrassed any comments could have come across in this manner.”Facebook
Mauro further alleged that she and her friend were asked to maneuver to an even bigger table in order that there was space for all of their plates of food to suit.
She also claimed that she had a direct line of view into the kitchen and that the chef kept looking over at her and Katherine while laughing.
“At a restaurant where you come to order food, you get mocked for ordering food,” Mauro told her TikTok followers in an exasperated manner.
The Canadian added that she and Katherine finished every little thing that they ordered and described the workers’ behavior as “offensive.”
Mauro described the workers’ behavior as “offensive.” Nevertheless, the restaurant’s owners now claim they shall be turning off comments on their social media accounts as they’ve been “receiving threats and racially motivated harassment.”Cassandra Mauro/Instagram
After Mauro’s experience, one critic blasted: “We don’t tolerate body shaming anymore. Your online business deserves to suffer losses for this.”Cassandra Mauro/Instagram
After Mauro’s video went viral, dozens of viewers flooded Paper Crane’s Google and Yelp pages with bad reviews, enraged on behalf of the Canadian content creator.
“We don’t tolerate body shaming anymore,” one critic blasted. “Your online business deserves to suffer losses for this.”
The restaurant was forced to issue a press release to its Instagram page apologizing to Mauro for the bad encounter.
“We sincerely apologize for an y comments which will have caused a negative experience,” the owners stated. “Lots of our staff speak English as a second language, but we hope you recognize that it was never the intention of our staff to make you (or anyone) feel judged at our restaurant and we’re embarrassed any comments could have come across in this manner.”
After Mauro’s video went viral, dozens of viewers flooded Paper Crane’s Google and Yelp pages with bad reviews, enraged on behalf of the Canadian content creator. Mauro later urged viewers to stop trolling the restaurant. Cassandra Mauro/Instagram
They added that they might be turning off comments on their social media accounts, saying they’ve been “receiving threats and racially motivated harassment.”
“We aren’t aspiring to hide from our customer support obligations, but our focus shall be protecting our family through this difficult time,” Paper Crane said. “We hope you all understand.”
It appears Mauro was unprepared for her TikTok to go viral, posting a second video pleading with followers to stop leaving negative reviews.
“Yes, what the restaurant did was not OK, yes they really treated me horribly,” she declared. “Although I don’t need to be the explanation why someone goes hungry or a restaurant goes out of business, I won’t find a way to sleep at night knowing this business might go down due to a foul experience that I had.”
