Spirit Airlines is getting trashed again — this time by a passenger who obtained surveillance footage that shows a gate agent discarding items from his missing carry-on bag.
Keyonne Brooks recalled having a tense exchange with a gate employee at Louis Armstrong Latest Orleans International Airport before boarding a Feb. 19 flight to Los Angeles.
He said he quickly realized he had left his bag on the ticket counter and submitted a lost-and-found claim with the discount airline.
When it wasn’t found, he filed a public records request for airport footage.
“I had a gut feeling that something went fallacious,” Brooks told CBS News’ Los Angeles affiliate last week.
The Post reached out to Spirit Airlines for comment.
The footage aired by the CBS station shows an unidentified gate agent rifling through the black rucksack, pocketing a few of the contents before dumping the remainder in a garbage bin.
Colleagues appear to egg the agent on, with one co-worker seemingly recording the brazen act with a phone and laughing.
“I did notice that she was stuffing some things in her pocket. I don’t know if that was my jewelry or my crystals,” Brooks said.
At one point, the gate agent opens a pill bottle and pours a myriad of capsules into the trash.
“She was dumping it out, maliciously,” Brooks said, claiming it was the identical worker he argued with before the flight.
“My heart just sunk because, as an example, there was a family heirloom in there,” he added. “In the event that they don’t find the rubbish bag with my contents, then I’ll never get that back.”
Spirit Airlines told the news outlet it’s “aware of this matter,” and its “vendor suspended 4 of their employees at Louis Armstrong Latest Orleans International Airport pending an investigation.”
“Spirit Airlines is committed to treating all Guests with respect and delivering high-quality service, and we are going to take appropriate motion as obligatory following the completion of the seller’s investigation,” the airline told the station.
Although the airline refunded Brooks his travel costs, he said he’s been instructed to offer receipts for his missing items. He says he doesn’t have them for the keepsakes.
He’s convinced his case will not be the primary of its kind — it’s just the primary to be caught on camera.
“If it happened to me and I got the video footage, what number of other people has this happened to?” he wondered.
