Diners, drive-ins, dives and disgusting vibes.
Guy Fieri’s restaurant in Las Vegas is being slammed by customers who say the service is worse than at McDonald’s.
The 55-year-old celebrity chef — who’s estimated to be value $197 million — opened his first restaurant in Santa Rosa, California, in 1996 with Johnny Garlic’s, a pasta restaurant.
Now, he has restaurants across America, including a delivery-only eatery called Guy Fieri’s Flavortown Kitchen.
But his Las Vegas restaurant, Guy Fieri’s Vegas Kitchen, is being bashed by patrons for its bad service — with one even claiming that a quick food chain “has higher service.”
One other claimed they were greeted with a “cold shoulder” and seated with a “disgusting attitude.”
“The host (name removed) will certainly make you are feeling unwelcome and as for those who’re bothering his day. Not a hello, ignoring any questions we had for him,” they wrote.
The review continued, “I discussed to him, together with his lack of empathy, you’re employed in hospitality and also you’re being hostile, for those who don’t want us to dine at your establishment then please ask us to go away. I won’t permit you to ever treat me or anyone that travel internationally to dine here feel unwelcome. Total disappointment and shame to such an awesome brand.”
Despite the rudeness from the host, the diner said that their waiter turned their experience around.
“The food was great and I should compliment Johnathan, our server for turning our grievance and made it a compliment due to his enthusiasm and professionalism, he carried the team that day. Thanks sir, however the host [name removed], is greater than welcome to search out work elsewhere if he doesn’t like his job,” they wrote.
The restaurant responded to the review, writing, “Thanks on your review. We’re completely satisfied you enjoyed Jonathan’s service. He will probably be recognized for his efforts” — but didn’t acknowledge the negative features.
One other diner shared that she went with a celebration of 10 for a friend’s birthday, explaining, “People made reservations, and understood it was very busy. As for poor quality customer support, I’ll go to McDonald’s for that.”
“I can keep happening and on about how unhappy we were. Even the management, Armando, wasn’t really helpful. It’s sad as a neighborhood that is my first time here and I used to be not pleased. The food was good but cold,” she continued.
Some commented on the food, saying that it was “bland” and dry.”
“Disappointing. Guy spends a lot time going across the country praising folks for his or her great scratch cooking. Yet at his own place the food was bland, dry and possibly even processed frozen food,” one customer lamented.
“I had the reuben which was dry and the chicken sandwich, which we could’ve sworn was a frozen breast. It needed seasoning because it was very bland. They went and got good bread but every little thing else was average at best. We tried it, and won’t be going back. Along with his brand we expected so way more.”
The restaurant also responded to this review, saying, “Your feedback regarding the sandwiches has been shared with our culinary team in hopes you’ll give us one other probability in the long run.”
The Post has reached out to Fieri’s office, Knuckle Sandwich LLC, for comment.
Nevertheless, some diners wrote that that they had an awesome experience on the Vegas location.
“This place is amazing. I got the mac and cheese burger and it was the most effective thing to ever touch my lips. The trash can nachos were incredible. Hands down, best meal of my life,” someone wrote.
The restaurant was likely overjoyed to see the positive review and thanked the reviewer for his kind words.
“Thanks for taking the time to share your kind words,” they wrote. “We’d like to welcome you back for an additional wonderful experience at Guy Fieri’s Vegas Kitchen.”