He was her guardian angel.
A Delta crew member on a flight from Charlotte to the Big Apple is melting hearts for helping a tearful woman who was nervous about flying – as he sat within the aisle, held her hand and calmly allayed her fears.
“Take a look at this gem of a flight attendant that was on our flight from CLT to JFK,” passenger Molly Lee, of Raleigh, North Carolina, wrote on Facebook.
“This woman was so nervous about flying, so he explained every sound and bump and even sat here holding her hand when it still got to be an excessive amount of for her,” she explained.
“Floyd Dean-Shannon deserves a raise!” she added in regards to the empathetic worker.
A photograph that Lee shared has gone viral, showing Dean-Shannon sitting on the ground by the lady, grasping her hand and holding a paper cup in the opposite as he looks at her reassuringly.
Lee told news station WXII that she was flying to JFK International Airport on Jan. 14 when she noticed that the lady expressed her nervousness to fellow passengers.
“He took notice of that and said, ‘I’ve got you,’ and just was very reassuring, just told her not to fret, it was going to be totally secure and he or she was tearing up,” she told the outlet.
Lee said he sat and comforted her for about 10 minutes.
“I has to take an image since it was moving. It was so beautiful to see any individual just extend their heart like that to a stranger,” she added.
“With every little noise, she’d be like, ‘What’s that?’ He’s like, ‘That’s OK. That’s just the jet bridge pulling away’ or regardless of the case could also be. And that basically helped her,” Lee said, ABC11 reported.
“I just really hope that Floyd gets what he deserves, which is everyone’s love, everyone’s praise, everyone’s admiration. I’m so completely satisfied that he’s getting that recognition. And I actually hope it results in good things for him,” she said.
Facebook users praised Dean-Shannon as a hero.
“People like this make the world go round,” one person wrote.
“Wow!! We’d like more people like that,” one other said.
“That is LOVE & kindness at its BEST!” a 3rd wrote.
The Post has reached out to Delta for comment in regards to the heartwarming episode.