Apple Vision Pro users are reporting that their high-priced goggles are giving them black eyes, headaches and neck pain.
Emily Olman, head of selling on the California-based real estate photography firm Hopscotch International, told MarketWatch that she suffered two “superdark black eyes” after wearing the Vision Pro for the primary time.
“I wasn’t in a position to use it very much the primary few weeks since the fit was just off,” she said.
Olman lamented that the 22-ounce headset “clearly [placed] an excessive amount of weight on my cheeks.”
Ian Beacraft, the CEO of consulting firm Signal, told the news site that wearing the device caused him pain at the bottom of his skull and upper back after a two-hour session.
The comments by Olman and Beacraft echo those of Reddit users who’ve reported various ailments in consequence of wearing the goggles, which have a starting price of $3,500,.
“Since I began using it, i’ve constant headaches,” wrote one Redditor who said they bought the headset “on release day,” which was Feb. 2.
The Vision Pro user said that Apple personnel “swapped my light seal” — the material attached to the headset which conforms to users’ faces and blocks out stray light.
The Redditor also wrote that they tried “each solo and dual bands” but that “none of them appear to work.”
“Today I made a decision not to make use of it for greater than 24 hours and my headache is gone,” the Redditor wrote.
Other Reddit commenters offered up similar testimonials, including one who said that after the third day of using the device they were affected by “headaches and eye strain.”
One other Redditor reported “extreme headaches” and “extreme discomfort” after wearing the headset for just 10 minutes — an experience they liken to “a torture session.”
“I feel like I’m about to have a heart attack,” they wrote.
The Post has sought comment from Apple.
While declining to comment to MarketWatch about specific user experiences, Apple noted that its official product guidelines recommend that headset wearers take a break every 20 to half-hour in the course of the acclimation period.
Users who proceed to experience eye strain, headaches or pain are encouraged to stop wearing the device altogether.