They’re not shaking this off.
A bunch of 25 incensed Taylor Swift fans from across the country are suing Ticketmaster for fraud and intentional misrepresentation after last month’s Eras tour debacle, The Post can confirm.
The 33-page lawsuit was filed Friday in Los Angeles, attorney Jennifer Kinder told The Post.
Ticketmaster canceled last month’s general public sale of Swift tour tickets after seeing “historically unprecedented” demand at its presale events. Swifties reported website outages and hours-long waits — only to sign off empty-handed.
Tennessee Attorney General Jonathan Skrmetti vowed to research Ticketmaster after his office was flooded with messages from irate concert hopefuls. And the U.S. Senate subcommittee that handles antitrust and consumer rights matters revealed it plans to carry a hearing to debate concerns about Ticketmaster within the wake of the Eras errors.
The mega ticket marketplace has apologized — however it’s not enough for these diehard Swifties, who’re claiming Ticketmaster “purposefully misled” presale ticketbuyers when it “couldn’t satisfy ticket demand.”
The Post reached out to Ticketmaster for comment on the lawsuit. Ticketmaster’s parent company is Live Nation.
In a previous statement, Ticketmaster said greater than 3.5 million people pre-registered for verified fan, the biggest registration in the corporate’s history. Some 1.5 million fans got a promo code for the verified fan presale, with the opposite 2 million placed on a waiting list.
Greg Maffei — CEO of Liberty Media, which owns a majority stake of Live Nation — told CNBC that 14 million people and bots ended up flocking to the location.
Of their suit, Swifties claim Ticketmaster “tacitly encourages” scalpers because the corporate gets paid fees each time tickets are resold.
Leading the charge is Utah interior designer Julie Barfuss, who tweeted last month that she spent greater than nine hours on the SeatGeek site attempting to purchase Swift tickets. SeatGeek handled primary ticketing for just a few stadiums.
Barfuss said she also tried the next day for the Capital One presale event, “only to have my card declined because SeatGeek had charged over 40 transactions totaling $14,286.70 the day before. No tickets and a card I can’t use.”
On Instagram Friday, she posted news of the lawsuit filing with the caption: “Look What You Made Me Do.” In a message to The Post, Barfuss explained her participation within the suit.
“I feel like Ticketmaster completely screwed up on this one. I did all the things the way in which they asked. I used to be a verified fan. I had Loverfest tickets (which supposedly boosted me). I had a lift email from TaylorNation,” she wrote.
“I followed their instructions, logged on early, using my laptop (not a mobile device), waiting a LONG time (like everyone else), finally got ‘in’ and it was a bloodbath.”
She continued: “Grab tickets as fast as I could, go to buy them only to be told another person got them first, FINALLY got tickets in my cart, only to have the location crash, got thrown back within the queue, couldn’t get a transaction to undergo.”
The Swifties are searching for $2,500 for every civil violation.
Eras shall be Swift’s first tour since 2018, in honor of her tenth studio album, “Midnights,” which dropped in October. The tour is ready to kick off in Arizona in March and wrap up in Los Angeles in August.
“I’m not going to make excuses for anyone because we asked them, multiple times, in the event that they could handle this time of demand and we were assured they may,” Swift said of the ticket fiasco.
“It’s truly amazing that 2.4 million people got tickets, however it really pisses me off that lots of them feel like they went through several bear attacks to get them.”
