Anker Innovations is recalling greater than 1.1 million power banks after some users reported fires and explosions.
The corporate said an issue could potentially make the lithium-ion battery inside a few of its Anker PowerCore 10000 power banks overheat “resulting in melting of plastic components, smoke, and fire hazards.”
The recall, announced Thursday, specifically applies to Anker PowerCore 10000 power banks bearing the model number “A1263” and certain serial numbers that were sold within the U.S., based on the Consumer Product Safety Commission (CPSC).
The model number and serial number may be found on a label affixed to the underside of the ability bank.
Sales of the recalled power banks occurred on Anker’s website, in addition to Amazon, Newegg and Ebay, between June 2016 and December 2022.
Anker said on its website that it issued the recall “out of an abundance of caution to make sure the protection of our customers.”
There have been 19 instances of fires and explosions related to the battery issue, based on the CPSC recall notice.
Two incidents resulted in “minor burn injuries” that didn’t need medical attention. Property damage price greater than $60,700 arose out of 11 incidents.
Consumers “should immediately stop using the recalled power banks and phone Anker Innovations for instructions on receiving a free substitute power bank,” the CPSC notice said. They’ll register for the recall on a delegated page on Anker’s website.
“In case your unit is confirmed to be a part of the recall, stop using it immediately,” Anker said on its website. “Even when it appears to operate normally, there should still be a risk of overheating, fire, or other questions of safety.”
Owners of the recalled power banks will need to supply a photograph “showing the model number, serial number, their name, the date of the photograph, and the word ‘recalled’ written on the ability bank in everlasting marker” to get a substitute, per the notice. They may have to supply proof that they safely disposed of the ability banks as well.
Anker said the ability banks should be disposed of at a “certified facility that accepts recalled lithium batteries” as they can’t be tossed within the trash or recycled normally.
Customers should check with their municipal household hazardous waste collection center to see if it could actually get rid of the ability banks, the recall notice advised.
The corporate will give consumers the choice to either wait for the substitute or get a $30 gift card “if replacements are on back order,” based on Anker’s website.
Anker Innovations is recalling greater than 1.1 million power banks after some users reported fires and explosions.
The corporate said an issue could potentially make the lithium-ion battery inside a few of its Anker PowerCore 10000 power banks overheat “resulting in melting of plastic components, smoke, and fire hazards.”
The recall, announced Thursday, specifically applies to Anker PowerCore 10000 power banks bearing the model number “A1263” and certain serial numbers that were sold within the U.S., based on the Consumer Product Safety Commission (CPSC).
The model number and serial number may be found on a label affixed to the underside of the ability bank.
Sales of the recalled power banks occurred on Anker’s website, in addition to Amazon, Newegg and Ebay, between June 2016 and December 2022.
Anker said on its website that it issued the recall “out of an abundance of caution to make sure the protection of our customers.”
There have been 19 instances of fires and explosions related to the battery issue, based on the CPSC recall notice.
Two incidents resulted in “minor burn injuries” that didn’t need medical attention. Property damage price greater than $60,700 arose out of 11 incidents.
Consumers “should immediately stop using the recalled power banks and phone Anker Innovations for instructions on receiving a free substitute power bank,” the CPSC notice said. They’ll register for the recall on a delegated page on Anker’s website.
“In case your unit is confirmed to be a part of the recall, stop using it immediately,” Anker said on its website. “Even when it appears to operate normally, there should still be a risk of overheating, fire, or other questions of safety.”
Owners of the recalled power banks will need to supply a photograph “showing the model number, serial number, their name, the date of the photograph, and the word ‘recalled’ written on the ability bank in everlasting marker” to get a substitute, per the notice. They may have to supply proof that they safely disposed of the ability banks as well.
Anker said the ability banks should be disposed of at a “certified facility that accepts recalled lithium batteries” as they can’t be tossed within the trash or recycled normally.
Customers should check with their municipal household hazardous waste collection center to see if it could actually get rid of the ability banks, the recall notice advised.
The corporate will give consumers the choice to either wait for the substitute or get a $30 gift card “if replacements are on back order,” based on Anker’s website.