A Montana hotel employee has gone viral on TikTok after she gave the impression to be mocking a Native American woman’s accent during a heated exchange.
Jaylynn Mitchell, a hotel guest on the Great Falls Inn in Butte, Mont. was recording an altercation she was having with Kathryn Carrette, a housekeeper on the hotel, over the checkout times for her disabled relative on Feb. 9.
“I’m gonna put this on TikTok. I’m gonna put this on TikTok,” Carrette said allegedly mocking Mitchell’s indigenous accent, repeating a threat she had made off camera.
Mitchell, who calls out Carrette for using the condescending voice, saying, “see how she’s mocking our accent,” then had the police called on her and her family by the hotel’s general manager, identified as Kelli LaFountain, in keeping with KRTV.
Mitchell, who is a component of Rocky Boy’s Indian Reservation, was staying on the hotel together with her family, certainly one of whom was her paraplegic uncle, for whom the family had requested accommodations prior to their stay.
Mitchell claims they requested an additional hour past the designated 11 a.m. checkout time, which hotel employees didn’t honor, resulting in the shouting match within the lobby.
The tense exchange led to other members of Mitchell’s family chiming in, saying Carrette and LeFountain were being “disrespectful” to their member of the family.
“He was speculated to be out at 11! That’s the entire point. I don’t care if he’s a quadriplegic,” Carrette responds angrily within the video.
LaFountain, on the phone with police, says they’d “very disruptive guests within the lobby” and that Mitchell was recording them because they were “silly white people.”
Neither Mitchell nor her members of the family were heard on video mentioning anything in regards to the two hotel employees’ race.
A responding officer de-escalated the situation between the 2 parties, in keeping with KRTV.
Mitchell’s video has been viewed nearly 900K times as of Friday morning.
“I just want an apology to my uncle and to my family as a complete, like we didn’t should be treated that way by the establishment that we paid money for,” Mitchell told the outlet.
The Great Falls Inn claims it has received threatening phone calls due to viral TikTok.
Staff told KRTV that Mitchell had issued 30 threats through the altercation and that the hotel and its employees weren’t racist.
The Great Falls Inn released an announcement to KRTV stating, “We’re fair, open-minded, and honest. We treat each guest with dignity and respect. It is a highly unlucky incident that occurred. Because the security of our guests is paramount. We became concerned in regards to the level of disruption. The police were called, and the matter has been taken care of.”
