The Microsoft logo is seen on the Microsoft store in Latest York City.
Mike Segar | Reuters
Microsoft said it’s investigating issues with several of its products, including Teams and Outlook.
The U.S. technology giant said that users may not have the opportunity to access multiple Microsoft 365 services.
“We have identified a possible networking issue and are reviewing telemetry to find out the following troubleshooting steps,” the corporate said.
Downdetector, a service where people can log problems and outages with web sites and apps, saw a spike in users reporting issues with Microsoft products, including Outlook, Teams and the corporate’s cloud product Azure, at around 3 a.m. ET.
Microsoft said that at around 7:05 UTC — 2:05 ET — customers may “experience issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to hook up with Azure resources in multiple regions, in addition to other Microsoft services.”
The corporate updated on Twitter at 9:26 GMT — 4:26 ET — that it has “rolled back a network change that we consider is causing impact. We’re monitoring the service because the rollback takes effect.”
The Microsoft outage comes just hours after it reported better-than-expected earnings for the October-December quarter. But the corporate saw a slowdown in revenue from cloud computing products, including Azure, and gave gloomy guidance for the present quarter.
