Revenge is taking off.
A traveler created a complete website to show an airline after they reportedly lost his girlfriend’s luggage.
Fairly than contacting the airline and expressing his frustrations on to them in an email, entrepreneur Pieter Levels created “Luggage Losers.
The location is “a live rating of airlines by how much luggage they’re losing at once,” created with a singular purpose: “So you’ll be able to avoid flying with them (and hopefully they’ll improve).”
The Spanish airline Vueling lost his girlfriend’s suitcase on a visit from Lisbon to Barcelona, in accordance with Levels, after which sent the suitcase to Austin, where the couple was continuing their trip.
In accordance with his post on X, the suitcase had arrived in each Barcelona and Austin, but they were unable to retrieve it.
“It’s now on a visit to random spots around the globe without coming back to us while getting gaslit by useless Vueling staff!” Levels shared on Luggage Losers.
“I noticed no person collects data on how much luggage specific airlines are losing day-after-day to avoid the worst ones,” Levels wrote within the FAQ section on the web site. “This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.”
In accordance with the Department of Transportation’s Bureau of Transportation Statistics, mishandled bags — defined because the variety of checked bags which are lost, damaged, delayed or stolen — are reported “by or on behalf of the passenger.”
That only applies to bags that were within the custody of the airline “for its reportable domestic nonstop scheduled passenger flights.”
The DOT’s mishandled-bag data comes from individual reports since US air carriers not submit the variety of mishandled baggage reports as of 2019, the BTS said.
Because individual airlines don’t collect data on lost luggage, Luggage Losers scours the web in any respect hours of the day for people talking about their luggage woes — together with which airlines and airports they flew — and cross references with “actual lost luggage data” to estimate just how much luggage is consistently being lost.
The location also takes under consideration other elements, including airline fleet size and airport size differences.
As of Tuesday morning, Iberia Airlines was the “biggest luggage loser” with a one in 10 probability of a suitcase being lost, with Air India and Canadian line WestJet Airlines coming in second and third, respectively. Japan Airlines allegedly lost the least luggage, followed by Lion Air, based in Jakarta, Indonesia, and Azul Brazilian Airlines.
Nonetheless, it needs to be taken under consideration that rankings are depending on whether online complaints and individual accounts are present and accurate.
A report from earlier this 12 months by shipping site MyBaggage.com pored over data supplied by the DOT that details the overall amount of baggage — including wheelchairs and mobility scooters — checked in by airlines between January 2021 through January 2024.
The worst offender was American Airlines, which struggled with 1,750,009 lost-luggage reports — that’s a median of 8.71 disappeared bags per 1,000 that were loaded onto an aircraft.
Second was Envoy Airlines — American’s largest regional carrier, formerly referred to as American Eagle — and in third place was Republic Airways, which acts as one other regional airline for American, in addition to Delta and United.
