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Google Cloud partners with Mayo Clinic, brings generative AI to health

INBV News by INBV News
June 8, 2023
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Google Cloud partners with Mayo Clinic, brings generative AI to health
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Google’s cloud business is expanding its use of recent artificial intelligence technologies in health care, giving medical professionals at Mayo Clinic the power to quickly find patient information using the forms of tools powering the newest chatbots.

On Wednesday, Google Cloud said Mayo Clinic is testing a latest service called Enterprise Search on Generative AI App Builder, which was introduced Tuesday. The tool effectively lets clients create their very own chatbots using Google’s technology to scour mounds of disparate internal data.

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In health care, meaning employees can interpret data akin to a patient’s medical history, imaging records, genomics or labs more quickly and with a straightforward query, even when the data is stored across different formats and locations. Mayo Clinic, considered one of the highest hospital systems within the U.S. with dozens of locations, is an early adopter of the technology for Google, which is attempting to bolster using generative AI within the medical system.

Mayo Clinic will test out different use cases for the search tool in the approaching months, and Vish Anantraman, chief technology officer at Mayo Clinic, said it has already been “very fulfilling” for helping clinicians with administrative tasks that usually contribute to burnout.

As an example, if a physician must see details about a cohort of female patients aged 45 through 55, including their mammograms and medical charts, they will enter that question into the search tool as an alternative of looking for out each element individually. Similarly, if a physician must know which clinical trials a patient may match, they will seek for that, too.

“It’ll save lots of time, it will prevent physician burnout, it will reduce administrative overload,” Anantraman told CNBC in an interview.

Generative AI has been the most well liked topic in tech since late 2022, when Microsoft-backed OpenAI released the chatbot ChatGPT to the general public. Google raced to catch up, rolling out its Bard AI chat service earlier this 12 months and pushing to embed the underlying technology into as many products as possible. Health care is a very difficult industry, because there’s less room for incorrect answers or hallucinations, which occur when AI models fabricate information entirely.

Aashima Gupta, global director of health care strategy and solutions at Google Cloud, said Google is taking a “safety over speed” approach with its Enterprise Search tool, which is why the corporate has limited it to pick early adopters like Mayo Clinic as an alternative of rolling it out more broadly.

“We wish to be very thoughtful and responsible in how we leverage such a strong tool like generative AI in an enterprise setting, especially in health care,” Gupta told CNBC in an interview.

Google said its approach to privacy ensures customers retain control over their data and noted the brand new service is compliant with the Health Insurance Portability and Accountability Act (HIPAA).

Anantraman said Mayo Clinic has created “secure sandboxes” for employees to check applications of the technology and discover where it may possibly be essentially the most helpful.

“We take privacy of patient data very, very seriously, and our needs of our patients come first,” he said. “That is considered one of the explanations health care must be very cautious typically as an industry in adopting technology that might not be fully tested, might not be fully vetted.”

Google Cloud and Mayo Clinic signed a 10-year partnership in 2019. Mayo said on the time it chosen Google Cloud to be the “cornerstone of its digital transformation.” The partnership announced Wednesday is step one in an expanded agreement between the 2 corporations to work together on AI applications in health care.

WATCH: CNBC’s interview with Google Cloud CEO Thomas Kurian

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