Virgin Voyages’ Scarlet Lady cruise near Weymouth, United Kingdom.
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A number of people can be getting their sea legs this summer.
Ports have been full of cruise ships over the previous couple of years, as vacationers flock to ever larger vessels and operators race to accommodate a surge in post-pandemic bookings — a lot of them from first-time passengers. The industry expects much more this 12 months.
Benjamin Xiang, a San Francisco-based flight attendant, went on his first cruise last August, setting aside his reservations about “cruise people” and a variety of trip he’d imagined could be “not my travel style.”
Making the most of a Virgin Voyages promotion that allow him use bank card points to cover the $2,500 bill, Xiang booked a weeklong, all-inclusive, adults-only cruise from Barcelona, with stops at Mallorca, Ibiza and along the French Riviera.
“I invited my best friend, we prepaid a $600 bar tab, and we were like, ‘We’ll just hang by the pool, read a book or something,'” said Xiang, 35. “Turned out we partied each night and had a blast.”
He’s amongst the numerous cruise newbies who’ve helped power the industry’s recent growth. Some 27% of cruise passengers over the past two years have been first-timers, up 12% from the prior two-year period, in response to the Cruise Lines International Association (CLIA), a trade group.
“Will I am going back? I feel yes,” Xiang said. “Will I pay this time? Yes.”
That is exactly what cruise operators are hoping for, and to date they’re getting it: 82% of all cruisers say they’ll book again, CLIA’s latest report found.
After welcoming 31.7 million passengers last 12 months, 7% greater than in 2019, the industry expects volumes to swell to 34.7 million by the tip of 2024. Experts say a mixture of newcomers, repeat bookers and younger travelers are powering the uptick.
Like Xiang, many first-time cruisers are groups of friends traveling together, said Jennifer Klaussen, who owns Sundari Travel in Malibu, California.
“Once they get on a cruise and understand it’s not what they thought it might be, they’re normally involved in future cruises and diverse destinations,” she said, adding that newer operators have managed to “reduce the stigma related to cruising — that it’s just for the elderly.”
Onlookers gather at South Pointe Park to observe Royal Caribbean’s “Icon of the Seas”, the world’s largest cruise ship, because it sails from Port Miami on its maiden cruise, in Miami Beach, Florida on January 27, 2024.
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Passengers under age 40, including kids, made up around 42% of cruisegoers last 12 months, up from 35% in 2019, in response to CLIA. While the typical age of a cruise customer is 46 industrywide, millennials now make up nearly the identical share — 22% — as baby boomers and Gen Xers, who each comprise 24%.
“The cruise industry has been hard at work to launch latest ships and experiences which can be attractive to a younger, newer demographic,” said Colleen McDaniel, editor-in-chief of Cruise Critic, “whether that is an enormous, latest ship with eye-catching attractions for families, or more bucket-list-worthy experiences like sailings within the Galapagos or Antarctica.”
Amenities don’t hurt either, said Nathan Rosenberg, chief brand officer at Virgin Voyages, which began sailing only in 2021, because the cruise industry rebounded from the pandemic. “Millennials and Gen Z love the indisputable fact that every thing is included. Think meals foodies would love, suggestions covered, Wi-Fi to remain connected and a ton of fitness classes,” he said.
Vessels are getting larger to handle the growing demand.
In January, Royal Caribbean Group launched Icon of the Seas — currently the world’s largest cruise ship, with 20 decks, 40 restaurants and room for greater than 7,000 passengers and three,000 crew members.
The corporate, meanwhile, reported a 16% increase in latest cruisegoers between this 12 months and last across its various cruise lines. Nearly half of all Royal Caribbean guests are millennials or younger, CEO Jason Liberty said on the corporate’s first-quarter earnings call.
Similarly, Norwegian Cruise Lines CEO Harry Sommer told CNBC earlier this month, “We appeal obviously to older customers, but millennial and Gen Z is the fastest-growing segment of our cruising right away.”
Cruises generally aren’t low cost, though, and Sommer noted that the corporate’s goal customer is middle- or upper-income. As consumer spending cools down across much of the economy, Americans are adjusting their summer vacation plans to suit their budgets.
The share of travelers postpone by steep prices hit 32% in Deloitte’s annual summer travel survey, up sharply from 24% last 12 months. But more affluent vacationers still seem wanting to shell out on every thing from first-class airfare to luxury train trips, because the industry continues to push premium offerings.
“More higher-income travelers are headed to cruises,” whereas “lower-income travelers are going camping,” the Deloitte report, released Tuesday, said. (“RV trips are up across the board,” it added.)
That doesn’t suggest cruise passengers aren’t being attentive to price.
Water slides on the Thrill Island waterpark onboard the Royal Caribbean Icon of the Seas cruise ship at PortMiami in Miami, Florida, US, on Thursday, Jan. 11, 2024.
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Jaclyn Groh can be occurring her first cruise in March 2025, sailing across the Caribbean. The 34-year-old therapist and social work professor at Ohio State University in Columbus typically takes her family on boat trips on a lake, beach visits, “and after all the occasional Disney adventure for the kiddos,” said Groh.
While a few of her friends have done family cruises, she’s never been involved in the most important cruise ships because they appear “overwhelming.” But in shopping around for a vacation next 12 months for just her and her husband, Groh said her travel agent’s description of the packages available won her over.
The smaller Explora II vessel she opted for has a “boutique feel that we love,” she said. And it’s priced concerning the same because the resort in Curaçao where the couple can be celebrating their tenth anniversary this fall. That week on land will run about $6,500, while the cruise involves about $6,700.
“The value seems very reasonable for all the inclusions, and yet with the cruise we’ll get to experience so many latest locations and excursions,” said Groh, who’s looking forward to “a perfect combination of resting in luxury and adventuring.”