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Home Lifestyle

Delta Air Lines declares plans to alter how passengers board

INBV News by INBV News
April 10, 2024
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Delta Air Lines declares plans to alter how passengers board
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It’s possible you’ll now begin boarding this fashion.

Delta Air Lines will soon update the best way it boards passengers.

The airline will begin boarding passengers using numbered zones starting May 1.

The airline will begin boarding passengers using numbered zones starting May 1.

Jeff Greenberg/Universal Images Group via Getty Images

For instance, boarding will begin with pre-boarding, then Delta One or First Class customers boarding in Zone 1, followed by Diamond Medallions and Delta Premium Select customers boarding in Zone 2.

Zones 1 through 4 will use the Sky Priority lane and Zones 5 through 8 will use the General Boarding lane, the identical way they do today.

The numbered zones shall be printed on customers’ boarding passes.

For instance, boarding will begin with pre-boarding, then Delta One or First Class customers boarding in Zone 1, followed by Diamond Medallions and Delta Premium Select customers boarding in Zone 2.

Delta Air Lines

“It’s a small change, but one with big potential to make the boarding process less stressful and more streamlined — for each our customers and our agents,” a Delta spokesperson told The Post.

The airline grouped travelers by numbered zones until 2019 once they switched to their current process — boarding by named categories (i.e. cabins, status and ticket types) — but recently announced plans to revert back to zones.

“It’s a small change, but one with big potential to make the boarding process less stressful and more streamlined–for each our customers and our agents,” a Delta spokesperson told The Post.

Shutterstock

“While a straightforward change, this transition to numbered zones will provide customers more clarity into the boarding sequence and make the boarding process more intuitive — especially for infrequent travelers and/or customers who might face a language barrier on the gate,” the spokesperson told The Post.

“Numbered zones will even align more closely with our three way partnership and international partners, providing international customers a more simplified, consistent experience when traveling on mixed-metal itineraries. ”

Delta Air Lines CEO Ed Bastian previously commented on the boarding process explaining that simplicity is vital. “We have now found that truly just boarding people and getting people moving through the plane is the fastest,” Bastian said on “Today.”

“Each time you add one other feature, it gets more complicated.”

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It’s possible you’ll now begin boarding this fashion.

Delta Air Lines will soon update the best way it boards passengers.

The airline will begin boarding passengers using numbered zones starting May 1.

The airline will begin boarding passengers using numbered zones starting May 1.

Jeff Greenberg/Universal Images Group via Getty Images

For instance, boarding will begin with pre-boarding, then Delta One or First Class customers boarding in Zone 1, followed by Diamond Medallions and Delta Premium Select customers boarding in Zone 2.

Zones 1 through 4 will use the Sky Priority lane and Zones 5 through 8 will use the General Boarding lane, the identical way they do today.

The numbered zones shall be printed on customers’ boarding passes.

For instance, boarding will begin with pre-boarding, then Delta One or First Class customers boarding in Zone 1, followed by Diamond Medallions and Delta Premium Select customers boarding in Zone 2.

Delta Air Lines

“It’s a small change, but one with big potential to make the boarding process less stressful and more streamlined — for each our customers and our agents,” a Delta spokesperson told The Post.

The airline grouped travelers by numbered zones until 2019 once they switched to their current process — boarding by named categories (i.e. cabins, status and ticket types) — but recently announced plans to revert back to zones.

“It’s a small change, but one with big potential to make the boarding process less stressful and more streamlined–for each our customers and our agents,” a Delta spokesperson told The Post.

Shutterstock

“While a straightforward change, this transition to numbered zones will provide customers more clarity into the boarding sequence and make the boarding process more intuitive — especially for infrequent travelers and/or customers who might face a language barrier on the gate,” the spokesperson told The Post.

“Numbered zones will even align more closely with our three way partnership and international partners, providing international customers a more simplified, consistent experience when traveling on mixed-metal itineraries. ”

Delta Air Lines CEO Ed Bastian previously commented on the boarding process explaining that simplicity is vital. “We have now found that truly just boarding people and getting people moving through the plane is the fastest,” Bastian said on “Today.”

“Each time you add one other feature, it gets more complicated.”

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