Singer David Ryan Harris has received a groveling apology from American Airlines after staffers accused him of trafficking his own children.
The “Don’t Look Down” hitmaker, 55, traveled from Atlanta to Los Angeles on Sept. 15 along with his sons Truman and Hendrix.
But their trip endured some unexpected turbulence when the airline’s staff, together with 4 law enforcement officials, met Harris and his kids at the highest of the jetway once they disembarked from the plane, he claimed.
“Apparently, a flight attendant had called ahead with some form of concern that perhaps my mixed children weren’t my children,” Harris said within the video posted on Sept. 23.
“Because they were unresponsive during an interaction together with her. We’re met, embarrassingly so, by this AA worker and law enforcement officials. They questioned my kids.
Taking to Instagram Tuesday, the singer — who has collaborated with John Mayer and Dave Matthews Band — shared the airline’s statement along with his followers.
“To summarize our investigation…we and our flight attendant realized that our policies regarding suspected human trafficking weren’t followed, and thru coaching and counseling,” the statement read.
“Our flight attendant realizes that their interaction and observations did NOT meet the standards that human trafficking was going down.”
“Our flight attendant in query desired to make certain that you simply were aware that they sincerely offer a heartfelt apology to you and your loved ones for his or her actions, and the outcomes that their actions generated,” the airline concluded.
Alongside screenshots of the airline’s apology, the singer said the ordeal “has been a teachable moment for all involved.”
“All I used to be on the lookout for was an apology and/or a proof of policy. From the start, I didn’t (and still don’t) think that a slow or tentative response from a 7 12 months old on an early morning flight needs to be enough criteria to have the authorities called,” he wrote.
“I’ve never begrudged the red flag, I’ve all the time begrudged the apparent lack of diligence on the a part of the flight attendant.”
“I still, very much think that non response from the airline smacks of corporate arrogance at worse and a gross undervaluing of consumers at best. That I needed to resort to shaming the airlines to get a response in any respect speaks to a general lack of a meaningful customer support apparatus.”
Harris said he “applauds” American Airlines for apologizing.
The musician revealed that he has began a petition to implement mandatory ID checks for kids traveling with their parents.
The Post has reached out to American Airlines for further comment.
